Frontline Insurance provides reliable and exceptional service to coastal homeowners in the Southeast United States, particularly Florida, Alabama, North Carolina and South Carolina. For more than a decade, throughout active and slow hurricane seasons, we’ve stood strong to protect our clients and their homes.
First Protective Insurance and Fidelity Fire & Casualty are financially strong companies with substantial resources for the future. Our financial fortitude has been validated by our Financial Stability Rating® of A, Exceptional, earned from Demotech, Inc., a highly respected insurer rating organization. The Demotech rating is recognized by the federal mortgage backed loan programs such as HUD, Fannie Mae and FHA.
We have a seasoned, professional underwriting department that reviews the policies submitted by our agency partners. The quality of our underwriting ensures a long, successful partnership with each of our policyholders. The stability our underwriting brings is one more advantage to having your valuable assets insured and protected by Frontline Insurance.
All claims reported on a Frontline Insurance policy are handled by our own team, with in-person support sent straight to your door. When you experience a loss, we send a Loss Recovery Specialist who has extensive experience in handling catastrophes, hurricanes, as well as all other perils covered in our policy forms. We understand the challenges homeowners face during this very difficult time, and we respond with professionalism, speed and sensitivity.
Contractor Assist Program
Our Contractor Assist Program takes our partnership with policyholders beyond quality service and claims handling. We support rebuilding efforts through vendor programs that meet the best building practices and construction standards. Through our relationships in the building industry, we’re there to assist our clients after a loss, advising them on construction choices and locating vendors with a track record of responsibility and quality. Learn More
We strive to maintain the highest levels of customer service and satisfaction. We are dedicated to exceeding your expectations, and to providing our agents and policyholders with timely and courteous service. To see what real people have to say about our service record, follow the link. Customer Feedback
Our staff and claims professionals live and work in the heart of the communities we serve. We are experts on the construction standards and insurance challenges specific to Florida, Alabama, North Carolina and South Carolina. And when catastrophe strikes, we stand by our clients in their greatest times of need.