INSIDE SALES REPRESENTATIVE
Inside Sales Representative’s primary responsibility is to maintain positive relationships with our agency partners by ensuring their needs are met in an efficient and timely manner. If you enjoy working with people, delivering customer solutions, and building relationships, then this job is right for you.
- Serve as the lead point of contact for agency staff
- Build and maintain strong, long-lasting agency relationships
- Train agencies on our products, underwriting guidelines and system
- Collaborate with the outside sales team to identify and grow opportunities within territory
- Work with underwriting and claims staff when needed to assist in conflict resolution
- Support agencies on underwriting, claims, system
- Report and document all calls in Salesforce
- Perform other tasks that are assigned by management- Sales projects, Preparing reports, Sales meetings etc.
SUPERVISORY RESPONSIBILITIESThis job has no supervisory responsibilities.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Strong organizational and task management skills. Strong relationship management and proven experience delivering high level if internal and external customer service. Computer proficiency with strong skills in Microsoft Office applications. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND/OR EXPERIENCE
High School diploma or general education degree (GED); additionally any undergraduate education desirable, minimum 1 year experience and/or training in P&C Insurance desired; or equivalent combination of education and experience.
CERTIFICATES, LICENSES, REGISTRATIONS
Insurance designation (API, AINS) or license in Property and Casualty is preferred
Ability to read and comprehend detailed instructions, correspondence, and memos. Ability to professionally execute excellent verbal and written communications. Ability to effectively present information in one-on- one and small group situations to customers, clients, and other employees of the organization.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to reach with hands and arms. The employee is occasionally required to stand and walk. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
NOTE: This is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this list is intended to be an accurate reflection of the current job, Frontline Homeowners Insurance reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed when circumstances change.
We are a Drug Free Workplace and EOE.