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Coastal homeowners in North Carolina are fairly familiar with this month’s spotlight agency, as they’ve been servicing the insurance needs of residents in the Sneads Ferry, Surf City and Carteret areas since 1982.
Originally known as Sneads Ferry Insurance, SFI Group, Inc., was founded by John Henderson III. Growth for the agency came quickly as John and his staff discovered an under-served market for coastal homeowners insurance. This discovery was key to becoming one of the best and most knowledgeable insurance agencies in the region.
Being located on a barrier island, homeowners in the areas serviced by SFI Group have very unique insurance needs and issues. The agency has managed to assemble a team well versed in homeowners and flood insurance products in order to service customers to the best of their abilities.
One of the most trying times in the agency’s history came in 1996, when both Hurricane Bertha and Hurricane Fran impacted the area. John and his staff worked tirelessly to ensure that all of the insured’s were treated fairly and in accordance to the insurance policies they had purchased. With several hundred claims filed, all were resolved without any major issues, something the agency takes pride in.
In 2003, Sneads Ferry Insurance began merger discussions with another local insurance agency, Steadfast Insurance, which was formed a year earlier by former claims adjuster Michelle Wheeler. Michelle and John agreed to merge the two growing agencies into one and on January 1, 2004 the two teams began to operate as SFI Group.
Over the past few years, SFI Group has strived to be the best place to work as well as the agency to trust with all your insurance needs. In fact, the company has adopted the motto famously attributed to Lou Holtz, the former head football coach of Notre Dame University… “Do what’s right! Do your best! Treat others how you want to be treated.”
SFI Group will soon celebrate their one year anniversary of being appointed to Frontline and were chosen to represent the company because of their strong commitment to customer service. Each day Michelle and Scott Wheeler work hard to provide their clients with the best coverages to fit their needs.
“At SFI Group, we constantly seek to improve our services to our clients by continually searching markets for better insurance policies, and greater aggregate availability for catastrophic exposed insurance clients. Our research develops better insurance products at lower premiums for our clients,” according to Michelle.
Today, SFI Group has three locations and 10 employees. Besides their expertise in coastal homeowners and condo insurance, they also specialize in federal flood insurance, private flood and Coastal Barrier Resources Act Insurance as well as a full range of products for personal and commercial needs.
SFI Group, Inc.
104 Lakeside Drive
Sneads Ferry, NC
13500-105 NC Hwy 50
Surf City, NC
101 Dolphin St.
Cape Carteret NC