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This month our spotlight shines brightly on an agency in Brevard County, Florida who’s history dates back to 1957 and is now in its third generation of family ownership. Brevard Insurance & Marketing is well known in the Cocoa Beach, Viera, Merrit Island and Melbourne areas for providing their clients with friendly, personal service and their goal of “making insurance fun.”
Currently under the leadership of William Kabboord, the agency is a true family affair. In 1979, William’s brothers, David and Steve, convinced him to relocate to Florida from Kalamazoo, MI where he began a real estate company. His passion quickly turned to the insurance industry and he began working at the agency alongside other family members, taking over the operations in 2005.
As the agency grew, William’s two daughters, Holly Kabboord-Hemelgarn and Heather Kabboord-Alexander joined in the company in 2002 and 2003 respectively. Holly, working under her father, started as a customer service representative in the personal lines department and then began working commercial lines. In 2008 she became a licensed agent and is now the principal agent in the personal lines department. Heather also began working as a customer service representative but quickly became the director of Human Resources and the agency’s accounting manager.
Today, the agency is made up of three agents, six licensed CSRs and two support staff. Brevard Insurance & Marketing became an Frontline Insurance independent agent in 2003 and currently offers our homeowners, condo, dwelling fire, flood and personal umbrella policies. With their agency located on the Florida coast, they know the importance of offering their customers the right insurance products to protect their high-value coastal homes.
When asked what he likes most about working with the team at Frontline, William credits the staff first and foremost. “The staff at Frontline are always willing to do what they can, whether it’s helping us or an insured to understand a policy, or helping with a claim, they make it a pleasure to work with.”
The Kabboord family and the team members at Brevard Insurance & Marketing are also active in the communities they serve. William sits on a committee with the Florida Association of Insurance Agents (FAIA), regularly attends the “Fly-In” session in Tallahassee to make government officials aware of what’s going on within the insurance industry, and attends the planning sessions each year to assist with the annual FAIA convention. The agency is also members of the Space Coast Communities Association, the National Association of Home Builders and Trusted Choice. The agency also supports community charities such as the Candle Lighters of Brevard, the Jaycees, services for the blind and charity golf tournaments.
In addition to making insurance fun for their clients, they strive to make their workplace take on the same atmosphere. Halloween is the biggest day at the agency where the staff goes all out to celebrate. Other theme days, such as sports team day, pirate day or Friday fun day keeps morale high and encourages team members to work together. Birthdays involve a big celebration with the lucky celebrant being feted with their favorite dessert.
We’re happy to have Brevard Insurance & Marketing as one of our Frontline Insurance independent agencies and look forward to continuing to serve the needs of their clients.
Little Known Fact:
Brevard Insurance & Marketing insured the Space Shuttle!