My wife and I would like to take this opportunity to express our great satisfaction with the handling of our water damage claim by Jim and other claim specialists at Frontline Insurance. When Jim came to our house to adjust the damage we quickly observed the deep knowledge and expertise that he brought to the table. His strong background in contracting gave great credibility to the repair suggestions he made to solve the damage in our kitchen and other rooms. Your own quick response and follow-up during the repair process was very professional.
Since we have suffered the damage to our home caused by this water leak, we have had others in our gated community ask us who our insurer is, and we have expressed to them our great satisfaction with Frontline’s handling of this claim.
My wife and I spent most of our careers working in the Commercial Property Casualty insurance industry and are well aware of the importance of standing by your customers in their time of need. We feel that Frontline Insurance did that for us. Thank you for all your help and professionalism in helping us with this claim.