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I just want to thank you Frontline Insurance and Armstrong Restoration Services, for the help and dedication you and your men gave to me when I had a flood in my home. You and your team were prompt in answering my call for help. Your team took over and guided me in the steps I had to take. It took a bit to complete but the outcome was great. It is all due to the wonderful team I had that kept on top of everything. I will certainly recommend Armstrong to anyone who needs your help. Thank you for giving my home back to me.– Jean B. Palm Bay, Florida
Recently, our family had the unfortunate experience of a water leak causing significant damage to our house. The damage required two months of repairs, and a complete dislocation of our lifestyle. We are writing today to thank your organization and its fine employees. A team of professionals came to our rescue, promptly and friendly. Your team made the whole ordeal that much less painful. As a home owner, you still incur a financial loss, and certainly mental stress. But, your team walked us through the process with great professionalism.– Allan W. Gulf Breeze, Florida
I would like to take this opportunity to tell you about the absolutely positive experience I have had with Frontline Insurance regarding my claim. My husband and I own a financial services company and work with insurance companies every day on the financial investment side. I have never been so impressed with the level of service and care we received from these folks. We had to relocate for several months, and they all took care to make sure we were as comfortable as possible. Your company went above and beyond to make sure that our family was safe, and comfortable. That is priceless to us. I have talked to everyone I have come in contact with, with nothing but rave reviews. I appreciate having a company that is so professional and compassionate. The great thing is, I can tell this is a company policy, as everyone I deal with is just as kind and helpful. Thank you for being our insurance company, and thank you for taking what could’ve been a horrible, stressful experience, and made it comfortable for our family.– Paula and Anthony C. Clearwater, Florida
Just want you to know that I am very happy with the way Frontline handled my claim with all the different aspects of getting my home put back together. Armstrong West and Fire Services both did wonderful work and all the workers involved were courteous and considerate. The adjuster,was also very helpful and very knowledgeable. This was my first claim being a homeowner for over 30 years so I was totally uneducated in dealing with all the issues involved. While it was inconvenient at times, I must say Frontline Insurance made it all bearable.– Jeannette Nokomis, Florida
I think this is the first letter I have ever written to give praise to an insurance company. Frontline Insurance has been wonderful in taking care of a serious problem I had in my home. First and foremost I’d like to acknowledge that our Loss Recovery Specialist was my initial contact with Frontline. I found her to be attentive and reachable, also she handled everything in a very professional manner and expedited the project quickly. She was an absolute pleasure for me to work with.
She immediately sent “Armstrong West Restorative Services” (Armstrong West), to my home to evaluate the severity of the problem. The owner, came personally to review the situation. He was very calming and reassuring, and informed me that I was not to worry since I had Frontline, one of the best insurance companies in the industry (he was right). Mr.Colaiacomo and his entire crew went above and beyond anything I expected!
What could have been one of the most difficult times of my life, was not, thanks to these amazing people.– Madeline Fort Myers, Florida